Each PlanetBox comes with an easy to use latch. Your latch should stay securely attached to your lunchbox. However, there are times when people have taken them off and they have been misplaced/lost. You can order a replacement latch here.
- Shipping
- Returns
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Good Planet ships via Canada Post Expedited Parcel, which includes tracking and insurance and takes 1-6 business days depending on the destination. We reserve the right to consider other courier options, depending on labour strikes, or other potential factors.
For international shipping rates:
- Please contact us, indicating the item(s) you are interested in purchasing. We will provide you with a quote for shipping via a reputable carrier.
Items are eligible for return if they are complete, unused, and in re-sellable condition with their original, undamaged packaging. At the time of return, you must present proof of purchase in the form of a physical or electronic receipt.
We do not accept returns on the following items:
- Bedding
- Pillows
- Duvets
- Mattress toppers
- Towels
- Body care products
- Yoga products
- Sunglasses
- Seasonal items
- Any other items in non-resellable condition
For more information, please visit our Return Policy/Terms & Conditions/Privacy Policy page.
We Can Ship It!
We can ship everything we sell, no matter how big!
Certified
We review every part of a product to ensure it meets our standards.
You will Love it
We want to make sure you're happy with every purchase, and we'll make sure you're satisfied.