- Cool Gel pack in freezer for a minimum of two hours.
- Remove gel pack from freezer and place into cooler bag, next to food box.
- Return gel pack to freezer for reuse.
- Shipping
- Returns
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Good Planet ships via Canada Post Expedited Parcel, which includes tracking and insurance and takes 1-6 business days depending on the destination. We reserve the right to consider other courier options, depending on labour strikes, or other potential factors.
For international shipping rates:
- Please contact us, indicating the item(s) you are interested in purchasing. We will provide you with a quote for shipping via a reputable carrier.
Items are eligible for return if they are complete, unused, and in re-sellable condition with their original, undamaged packaging. At the time of return, you must present proof of purchase in the form of a physical or electronic receipt.
We do not accept returns on the following items:
- Bedding
- Pillows
- Duvets
- Mattress toppers
- Towels
- Body care products
- Yoga products
- Sunglasses
- Seasonal items
- Any other items in non-resellable condition
For more information, please visit our Return Policy/Terms & Conditions/Privacy Policy page.
We Can Ship It!
We can ship everything we sell, no matter how big!
Certified
We review every part of a product to ensure it meets our standards.
You will Love it
We want to make sure you're happy with every purchase, and we'll make sure you're satisfied.